Exciting Opportunity: Join Our Dynamic Team as a Senior SAP Operations Manager!

About the Role:
Are you passionate about SAP systems and eager to make a significant impact in a federal environment? CACI, INC. – FEDERAL is seeking a talented Senior SAP Operations Manager to join our innovative team. We have an exciting contract with a federal agency to support and maintain a critical SAP-based Enterprise Resource Planning (ERP) system that is foundational to the agency's mission.

Why You’ll Love This Role:

• Be a Leader: Take charge of managing the Planning, Procurement, Fulfillment, and Financial functional areas, along with Application Development, Infrastructure Technology, and SAP Basis Administration.

• Cutting-Edge Technology: Work with a public Cloud (AWS) hosted SAP Business Suite system, executing SAP Upgrades & Migrations for SAP Business Suite on HANA (and S/4HANA).

• Collaborative Environment: Engage with a diverse team of Professional Service Providers, Solution Architects, Cloud Architects, Basis Administrators, Application Developers, Business Process Analysts, and Customer Service agents.

• Customer-Centric: Directly interact with customers, program sponsors, and stakeholders to ensure their needs are met and exceeded.

• Innovative Culture: Contribute to systems analysis, innovation, and process improvements in a dynamic and forward-thinking environment.

Key Responsibilities:

• System Uptime & Performance: Ensure 24/7 availability and optimal performance of all SAP systems.

• Team Leadership: Mentor and develop a talented team of SAP Basis administrators, operations specialists, and customer service support personnel.

• Incident & Problem Management: Oversee incident management processes and lead root cause analysis for critical incidents.

• Change & Release Management: Collaborate with development and project teams for smooth deployment of changes and upgrades.

• Maintenance & Housekeeping: Plan and execute regular preventative maintenance activities and oversee backup and recovery strategies.

• Monitoring & Alerting: Implement and maintain robust monitoring tools and alerting mechanisms.

• Security & Compliance: Ensure system security adherence to government policies and regulatory requirements.

• Capacity Planning & Optimization: Monitor resource utilization and propose infrastructure scaling solutions.

• Vendor Management: Manage relationships with SAP and third-party vendors for support, licensing, and professional services.

• Documentation & Reporting: Maintain comprehensive documentation and generate regular performance reports.

• Continuous Improvement: Stay ahead of new SAP technologies and industry trends to drive efficiency and reliability.

Qualifications:

• Required:

  • Bachelor's degree in computer science, information technology, engineering, or a related field.

  • Minimum of 10 years of progressive experience in SAP Basis administration and operations, with at least 5 years in a leadership role.

  • Extensive knowledge of IT operations in a multi-stakeholder environment.

  • Proven experience with SAP deployments on cloud platforms or large on-premises SAP infrastructures.

• Technical Skills:

  • Deep understanding of SAP system architecture and components.

  • Proficiency in managing SAP Basis administration tasks.

  • Strong knowledge of operating systems and virtualization technologies.

• People Skills:

  • Excellent leadership, team building, and communication skills.

  • Strong analytical and problem-solving abilities.

  • Customer-focused with a commitment to service excellence.

Desired:

• Master’s Degree in technical or business administration.

• Experience working on Federal/Public sector SAP projects.

• Program management certification (e.g., PMP, PgMP).

• ITIL Foundation or higher certification and/or ServiceNow system administrator certification.

• SAP certification in a technical, functional, or process discipline.

• Cloud infrastructure or security certification (e.g., AWS Certified Solutions Architect).

Join Us and Make a Difference!
If you’re ready to take your SAP career to the next level in a stimulating and rewarding environment, apply now to become our next Senior SAP Operations Manager. We can’t wait to welcome you to our team!

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What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

Since this position can be worked in more than one location, the range shown is the national average for the position.

The proposed salary range for this position is:

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.