The Team Leader coordinates department patient documentation daily, functions as cashier or salad prep person as needed and supervises other food services department employees.

Essential Duties and Responsibilities:

• Supervises food services personnel to get meals prepared and serving line set up.
• Completes and updates patient diet order list in a timely manner.
• Coordinates department scheduling in event of employee call offs.
• Ensures menu selections are marked accurately according to diet restrictions.
• Practices good customer service at all times.
• Ensures efforts are made to meet patients’ needs according to age, chewing abilities, etc.
• Responsible to make sure menus are marked when food/drug interaction possibilities noted.
• Consults with Dietitian with regards to special needs of patients, when necessary.
• Coordinates with other staff in the department to ensure timely delivery of orders.
• Follows all safety rules while on the job. Reports accidents promptly and corrects minor safety hazards.
• Reports mistakes, near misses, adverse events and quality and safety concerns.
• Participates in the development and implementation of safety and quality improvement activities.
• Demonstrates clear ownership of workplace and patient safety.
• Maintains cafeteria cash register drawer for appropriate change amounts, counts cash after each meal to tally cafeteria sales and prepares deposit for cafeteria sales money.
• Protects patient privacy and abides by all HIPAA policies.

• Other duties as may be assigned.

Job Requirements

Education: High School Diploma or GED required.

Licensure/Certification: ServSafe certification preferred.

Experience: 6 months previous food service experience required. Customer service or hospital experience preferred. Knowledge of food service equipment and sanitation standards preferred. Ability to adapt to a changing work environment. High level of customer service skills required. Good communication skills (Written and Verbal) required.

Physical Requirements: Frequent standing and walking. May frequently lift up to 50 lbs. Ability to bend, stoop, and reach.