Invoicing and Billing
• Prepare and issue accurate customer invoices in a timely manner
• Enter invoice information on government payment platforms as needed
• Verify billing details, including prices, terms and account information

Payment Processing
• Record and apply customer payments, including checks, ACH, and credit cards
• Monitor and reconcile daily payment batches with accounting records

Account Reconciliation
• Reconcile customer accounts and maintain accurate AR aging reports
• Investigate and resolve discrepancies between payments and invoices

Credit, Collections, and Customer Relations
• Set up customer accounts and perform credit checks, establish credit limits, and review customer financial health
• Monitor outstanding balances and follow up with customers on overdue accounts
• Monitor and enforce credit policies and procedures
• Contact customers to resolve billing or collection disputes and negotiate payment plans if necessary

Reporting, Documentation and Other
• Generate AR reports, including aging schedules and collections status
• Assist in preparing documentation for compliance reviews
• Contribute to continuous improvement efforts in the department
• Perform other duties as may be assigned at management’s discretion