ADMISSIONS ORG (BL-ADMS-IUBLA)

Department Specific Responsibilities

• Provides strategic oversight for student-facing engagement, belonging initiatives, and peer-led programming specifically tied to the Hoosier Link program and transfer student success.
• Supports undergraduate and transfer recruitment and articulation awareness with a focused emphasis on the Hoosier Link transfer pathway.
• Ensures smooth internal operations and partner alignment while designing scalable academic success and coaching initiatives.
• Supervises and develops student leaders, mentors, and student employees supporting the Hoosier Link program.
• Designs and coordinates community-building events, onboarding programs, and targeted workshops specifically for transfer students.
• Plans, executes, participates in targeted undergraduate student recruitment initiatives, including IU transfer pathways, through campus presentations, events, and prospective student meetings.
• Engages in recruitment efforts, including outreach, file review, yield strategies, and pathway clarity, while providing feedback on transfer student trends.
• Manages team workflows, project timelines, and logistics for Hoosier Link initiatives, serving as the primary point of contact for program inquiries.
• Schedules and facilitates meetings with campus and external partners, including ITCC, advising units, and Housing and Residential Life.
• Collaborates with advising units to monitor academic progress trends, identify early risk indicators, and reduce duplicate credit issues.
• Tracks and communicates referrals for academic withdrawals, grade appeals, and SAP-related concerns to leadership and partners.
• Develops frameworks for peer-led study groups and success workshops tailored to common skill gaps among transfer students.
• Tracks participation and engagement trends to summarize aggregate academic metrics for program assessment and high-level outcomes.

General Responsibilities

• Develops and implements programs and initiatives geared at enhancing and reinforcing the academic engagement and experiential learning capacity of the student experience. Projects programming outcomes at the program, department/division, or campus level.
• Interfaces directly with students, attending student programming events and gathering satisfaction feedback from student participants to implement into future student programming initiatives and objectives.
• Collaborates with staff in their own department and other departments, as well as academic and campus leaders, on shared student programming goals, often coordinating funding to sponsor student programs.
• Measures and evaluates effectiveness of student programs against projected outcomes; may prepare reports on impact to students and budget and may present to stakeholders on effectiveness and to secure funding for initiatives moving forward.
• May serve on committees and perform student programming research across the field of higher education and at peer institutions to identify and recommend best practices.
• Plans and coordinates communications for student programming initiatives to ensure student participation and inclusion.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree in education, social work, public affairs, counseling, business, or related field.

Preferred

• Master's degree in higher education student affairs or related field.

WORK EXPERIENCE

Preferred

• Experience in student services, higher education, or related field.

SKILLS

Required

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast-paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.
• Develops and delivers effective presentations.
• Demonstrated customer service skills.
• Demonstrated ability to maintain confidential information.
• Demonstrates excellent judgment and decision-making skills.
• Demonstrates excellent judgment, tact, and diplomacy.
• Ability to build strong partnerships with students and other university departments.

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

1514 East 3rd Street

Bloomington, Indiana 47401

This position is eligible for a hybrid schedule (mix between 1 remote workday and 4 in-person workdays), subject to change in the future based on university policy and business needs.

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Career Level: Core

FLSA: Exempt

Job Function: Student Services

Job Family: Student Programming

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This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

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