KELLEY SCHOOL OF BUSINESS (BL-BUS-IUBLA)

The Undergraduate Program of the Kelley School of Business seeks a professional and energetic admissions staff member to fill the position of Assistant Director of Admissions. This position plays a key role in the Undergraduate Program's goal to enroll a talented and a talented class of students. As part of a 9-person team within a larger organization of over 50 staff members, this team member will utilize and develop excellent skills in written and spoken communication, business-related travel, developing and delivering presentations, event planning and implementation and project management. With no day the same, this team member manages phone, email and in-person inquiries both on and off campus to create a personalized recruitment experience.

The Kelley School of Business at Indiana University is a comprehensive provider of top-tier business education with a full portfolio of undergraduate, graduate, doctoral, and executive programs on campuses in Bloomington and Indianapolis, and online worldwide. The Kelley School has been creating career momentum for 100 years, going from 70 students in 1920 to an enrollment of more than 15,000 students today. Our innovative curriculum is built on personal development, teamwork, and experiential learning with an emphasis on global and social responsibility. Our success is reflected in our reputation among academic peers, our career placement statistics, and the accomplishments of more than 137,000 living alumni around the globe. The Kelley Undergraduate Program serves more than 10,000 undergraduate students and is committed to fostering a student-centered community that prepares future business leaders for success.

The Kelley Admission team educates, informs and promotes the undergraduate business program at IU Bloomington through innovative programming, strategic outreach, and relational advising. We are a resource connecting students to their future and students are at the center of what we do. We accomplish this in 3 ways:

• Embracing: we recognize that each student and family comes to the admissions process from a different perspective and lived experience. Honoring their background while sharing processes respectfully and professionally is key.
• Engaging: with our roots in Hoosier Hospitality we seek to enthusiastically inform students and families about the opportunities for academic growth, personal leadership and career generation within Kelley. Creating connections between student interests and program outcomes is the goal.
• Excelling: we seek to create a high touch, innovative approach to recruitment activities to provide students a "best-in-class" experience with the Kelley School. Even if a student chooses not to attend, we want their experience with us to be a positive memory.

Recruiting students requires excellent listening skills, on-the-fly problem-solving and a desire to learn more about the Kelley School and IU. Individuals within these roles have gone on to complete graduate degrees, become teaching faculty and admission directors for other academic programs at IU.

Department-Specific Responsibilities

• Responsible for admissions application reviews, systems data inputs and maintenance, and admissions recommendations and decisions.
• Interacts with students, families, external organizations and within the university for information exchange and issues resolution.
• Develops, implements and administers plans, programs, and events for general and targeted student recruitment in support of organizational goals.
• Ensures compliance with applicable regulations and policies.

General Responsibilities

• Maintains, implements and oversees a holistic recruitment yield tactical plan for recruitment.
• Develops, implements, and administers plans, programs, and events for general and targeted student recruitment in support of organizational goals.
• Integrates a diverse and strategic communications strategy in collaboration with other departments, geared toward specific student declared academic major, career interests, and geographic factors.
• Identifies and develops partnerships for outreach to prospective students and influencers.
• Interprets academic policies and exercises authority and independent judgment.
• Plans, implements, and evaluates programs and processes and determines the effectiveness of markets and strategies. Exercises independent judgment and uses census data and modeling tools to identify effective marketing plans and strategies to address specific populations.
• Serves in a collaborative role with internal and external stakeholders to identify targets of opportunity to attract and enroll under-represented populations. Participates in the assessment and evaluation of various models.
• May attend meetings or serve on committees with the admissions stakeholders, including all staff meetings, recruitment, and outreach team meetings, customer service lead meetings, and undergraduate recruitment council meetings; may provide guidance to other admissions counselors.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree

WORK EXPERIENCE

Required

• 2 years in admissions, higher education, marketing, or related field.

Preferred

• 5 years of student services experience preferred.

SKILLS

Required

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.
• Highly thorough and dependable.
• Demonstrates a high level of accuracy, even under pressure.
• Possesses excellent presentation skills.
• Demonstrates excellent judgment, tact, and diplomacy.
• Highly developed customer relations skills.
• Ability to interpret federal, state, and institutional rules and regulations and required procedures associated with compliance.

Preferred

• Ability to work with students and parents.
• Spanish verbal and written communications skills preferred.
• Experience with Microsoft Office and internet-based student information systems.
• Exceptional oral and written communication skills.
• Commitment to providing excellent customer service.
• Demonstrated competency in handling multiple projects and deadlines.
• Established history of ethical practice within demanding environments.
• Familiarity with university policies, federal privacy laws, and professional standards of admissions practice.

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Travel and some evening/weekend work is required for this position.

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Career Level: Career

FLSA: Exempt

Job Function: Student Services

Job Family: Admissions & Recruitment

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This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

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