UITS NETWORKS & SECURITY (UA-NTW-IUBLA)

Established in 1998 at Indiana University, the GlobalNOC's mission is to advance the future of research, education, and the public interest through the support and evolution of networks. With our staff of 120 plus, we provide comprehensive contracted network management services to over 30 large-scale networks. As part of Indiana University (IU), we operate as a non-profit; we focus on developing great technical staff, and providing excellent service to our clients.

Why work here?

• Make a difference. Our networks are all higher education, research, and public service oriented, and we're enthusiastic about the missions of our clients. Each of us is curious and motivated to master the skills that will help our clients, our community, our world, and ourselves. Open communications with our community is one of the core values that allows us to continue to make a difference. Our communications interns are a critical part in making that happen.
• Grow your skills and career. With the 30 plus networks we operate and manage, and the size and variance of our client networks, you won't be limited into doing just 1 thing. Taking time to investigate, read, or study new things isn't just ok, it's required and supported.
• Our people and attitude. GlobalNOC is non-profit, and is committed to a culture of positive work/life balance, varied workforce, and open information sharing. We value an exploring mindset and seek ways to learn more and deepen our expertise, sharing with our clients and each other. We have frequent internal seminars, as well as funds to attend training, conferences, and certifications. And yes, people here really are super-friendly!

Department Specific Responsibilities

• Performs professional communications activities in support of GlobalNOC at Indiana University.
• Writes and edits communications, produces multimedia, creates educational materials, maintains social media and web content, or generates promotional pieces.
• Works may involve multiple consecutive projects and collaboration and consultation with other departments and employees.
• Works with leadership to create basic communications for print and e-distribution on behalf of department or functional area within department and in support of departmental goals and objectives; communications may be interdepartmental; staff, faculty, or student-focused; or external.
• Responds to inquiries and requests and explains policies, procedures, and context of communications.
• Manages relationships with various internal and external stakeholders and creates communications coverage for relevant initiatives, events, and programs.
• Prepares communications timelines and shares progress of communications toward relevant deadlines with manager, team members, and other relevant constituents.
• Regularly monitors relevant social media and news sites; researches relevant subject matter to increase knowledge in area(s) of specialty.
• Utilizes various communications software programs and delivers communications in multiple formats to a variety of audiences.

EDUCATION

Required

• Currently enrolled as a student at Indiana University.

Preferred

• Current enrolled as a student at Indiana University pursuing a degree in the Media School

WORK EXPERIENCE

Preferred

• Some experience in professional communications

SKILLS

Preferred

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Seeks to acquire knowledge in communications in a nonprofit, higher education, or related industry.

This position requires the ability to communicate effectively and to operate computers and other related technical equipment. The role is required to maintain and interact with computers and frequently move objects weighing up to 50 pounds. The person in this role must be able to perform the essential functions with or without an accommodation.

This internship focuses on helping GlobalNOC design, implement, and maintain a robust communications plan for ensuring the GlobalNOC community is well informed about all of the good work done by our team members. A key component of this work will include collaborating with members of the GlobalNOC team to collect, organize, and document information about our work. The internship would include utilizing modern, multi-channel communication resources to engage multiple stakeholders across different organizations, disciplines, and expertise levels.

This internship is ideal for students interested in communications, public relations, marketing, journalism, advertising, or related fields.

Current projects for upcoming internships include:

• Improving the quarterly GlobalNOC Connects newsletter featuring important updates tailored towards key stakeholders for our clients.
• Collaborating with GlobalNOC leadership to define and implement a communication plan for sharing content about recent and upcoming changes internally, likely through Slack and other channels.
• Participating in and helping coordinate special interest groups focused on our projects and services, such as AIOps and web portals. Create communications highlighting the activities of the group, sharing important details to key stakeholders.
• Creating 1-pagers about our newest services, tools, and other important topics.
• Helping us define a program for engaging multiple target audiences across multiple channels with the appropriate messaging about relevant topics.
• Updating the GlobalNOC websites utilizing IU¿s WCMS (link). https://uits.iu.edu/services/software-and-platforms/wcms/index.html
• Developing a social media plan for engaging with our community, peers, and other relevant contacts.

GlobalNOC Building

2715 East10th Street

Bloomington, Indiana 47408

In-person work is preferred; however, this position is eligible to work a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Career Level: Part Time Employee

FLSA: Nonexempt

Job Function: Part Time Employee

Job Family: Part Time Student Employee

Click here to learn more about Indiana University's Job Framework.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

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Telephone: 812-856-1234