ORIENTATION (BL-ORIE-IUBLA)

Responsible for designing and administering inclusive student programming to enhance and reinforce the academic engagement and experiential learning capacity of the student experience. Programs may be focused on the first-year, transfer, under-represented, or general student populations, as well as international or overseas study students.

Department Specific Responsibilities

• Interfaces directly with students and collaborates with staff in own department and other departments on shared student programming goals.
• Reporting to the Associate Director for Programming and Student Leadership, coordinate Orientation logistics and operations by translating program priorities into detailed timelines, assignments, communications, and operational processes.
• Develops and maintains OTeam calendars, schedules, and organizational tools that support recruitment, selection, onboarding, training, and ongoing team communication.
• Serves as the primary operational liaison between Orientation leadership and the OEP events team, coordinating program spaces, facility needs, Orientation moves, event logistics, and operational readiness. Provide operational support for events led by OEP as negotiated.
• Manages Orientation check-in operations, including procedures, staffing assignments, materials, technology needs, traffic flow, and coordination with campus and departmental partners.
• Manages supplies and operational resources, including purchasing, inventory, storage, equipment rental and distribution, and preparation of materials for each program.
• Coordinates OTeam and Orientation safety readiness, required forms, emergency procedures, and operational response plans in collaboration with Orientation leadership and appropriate campus partners.
• Coordinates assigned communication and engagement platforms, including ZeeMee, ensuring responsibilities, content needs, processes, and timelines are effectively managed.
• In coordination with the Assistant Director of Academics and Communications, provide backup operational support for shared office communications, student advising appointment assignments, and related processes during peak periods, staff absences, and other identified needs.
• Provides project coordination and workflow direction to undergraduate staff and part-time team members assigned to operational projects; identify operational challenges, recommend solutions, and independently manage projects that improve team effectiveness and the Orientation experience.
• Performs other duties as assigned.

General Responsibilities

• Develops and implements programs and initiatives geared at enhancing and reinforcing the academic engagement and experiential learning capacity of the student experience. Projects programming outcomes at the program, department/division, or campus level.
• Interfaces directly with students, attending student programming events and gathering satisfaction feedback from student participants to implement into future student programming initiatives and objectives.
• Collaborates with staff in own department and other departments, as well as academic and campus leaders, on shared student programming goals, often coordinating funding to sponsor student programs.
• Measures and evaluates effectiveness of student programs against projected outcomes; regularly prepares reports on impact to students and budget and may present to stakeholders on effectiveness and to secure funding for initiatives moving forward.
• Serves on committees and performs student programming research across the field of higher education and at peer institutions to identify and recommend best practices.
• Plans and coordinates communications for student programming initiatives to ensure student participation and inclusion.
• May provide guidance to other Student Programming Specialists; makes process recommendations to manager for improved delivery of service.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree in education, social work, public affairs, counseling, business, or related field.

Preferred

• Master's degree in higher education, student affairs, or related field.

WORK EXPERIENCE

Required

• 2 years in student services, higher education, or related field.

SKILLS

Required

• Proficient written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.
• Highly thorough and dependable.
• Demonstrates a high level of accuracy, even under pressure.
• Develops and delivers effective presentations.
• Demonstrates customer service skills.
• Demonstrates ability to maintain confidential information.
• Demonstrates excellent judgment and decision making skills.
• Demonstrates excellent judgment, tact, and diplomacy.
• Commitment to working with all people
• Ability to build strong partnerships with students and other university departments.

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Indiana University Bloomington

This is an in person position.

$50,000.00 - $52,000.00 annually

Standard hours are Monday-Friday, 8:00am - 5:00pm with occasional evenings and weekends.

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Career Level: Career

FLSA: Exempt

Job Function: Student Services

Job Family: Student Programming

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This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

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