KELLEY SCHOOL OF BUSINESS (BL-BUS-IUBLA)

The Kelley School of Business at Indiana University is a comprehensive provider of top-tier business education with a full portfolio of undergraduate, graduate, doctoral, and executive programs on campuses in Bloomington and Indianapolis, and online worldwide. The Kelley School has been creating career momentum for 100 years, going from 70 students in 1920 to an enrollment of more than 15,000 students today. Our innovative curriculum is built on personal development, teamwork, and experiential learning with an emphasis on global and social responsibility. Our success is reflected in our reputation among academic peers, our career placement statistics, and the accomplishments of more than 137,000 living alumni around the globe. The Kelley Undergraduate Program strives to be a welcoming and collaborative community of business and education leaders. Kelley is proud to be the #8-ranked undergraduate business program by U.S. News (2025).

Department Specific Responsibilities

• Manages strategic projects for teams in the Kelley Undergraduate Program including the International Programs team and Business Honors.
• Ability to pivot between student-facing student programming and administrative support to reinforce the experiential learning capacity of the student experience.
• Supports the Global Business Immersion program by managing aspects of short-term study abroad programs.
• Interfaces directly with students and staff members.
• Advises students on program details.
• Offers guidance on visa applications.
• Manages student data and group travel programming details.
• Develops project plans, tracks progress, and provides regular updates to team leadership.
• Leads on-campus event planning and promotion for monthly student events, ensuring high-impact engagement within the program.
• Collects and organizes content for communicating with target groups, as well as assists with program application reviews and various data-driven projects to measure and evaluate effectiveness of student programs against projected outcomes.

General Responsibilities

• Develops and implements programs and initiatives geared at enhancing and reinforcing the academic engagement and experiential learning capacity of the student experience. Projects programming outcomes at the program, department/division, or campus level.
• Interfaces directly with students, attending student programming events and gathering satisfaction feedback from student participants to implement into future student programming initiatives and objectives.
• Collaborates with staff in their own department and other departments, as well as academic and campus leaders, on shared student programming goals, often coordinating funding to sponsor student programs.
• Measures and evaluates effectiveness of student programs against projected outcomes; may prepare reports on impact to students and budget and may present to stakeholders on effectiveness and to secure funding for initiatives moving forward.
• May serve on committees and perform student programming research across the field of higher education and at peer institutions to identify and recommend best practices.
• Plans and coordinates communications for student programming initiatives to ensure student participation and inclusion.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree in education, social work, public affairs, counseling, business, or related field.

Preferred

• Master's degree in higher education student affairs or related field.

WORK EXPERIENCE

Preferred

• Experience in student services, higher education, or related field.

SKILLS

Required

• Proficient written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast-paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.
• Develops and delivers effective presentations.
• Demonstrated customer service skills.
• Demonstrated ability to maintain confidential information.
• Demonstrates excellent judgment and decision-making skills.
• Demonstrates excellent judgment, tact, and diplomacy.
• Ability to build strong partnerships with students and other university departments.

Preferred

• Ability to drive multiple projects to completion while researching and resolving complex issues through clear communication across various campus areas.

• Ability to have a high degree of organization.

• Strong customer service skills and attention to detail in communicating with colleagues, current workers, campus constituents and external stakeholders.
• Ability to accurately review and complete detail-oriented projects.
• Ability to take responsibility and function under various levels of supervision.
• Experience and expertise working with a wide range of people and challenges on a daily basis.
• Excellent judgment and decision making skills.
• Ability to simultaneously handle multiple priorities.

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. It requires the ability to move objects and equipment weighing up to 25 pounds. Requires attending and managing events which may include being in one place for several hours. The person in this role must be able to perform the essential functions with or without an accommodation.

Due to the nature of student programming, this position requires the ability to work periodic evenings and weekends. The role will travel will student groups.

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Career Level: Core

FLSA: Exempt

Job Function: Student Services

Job Family: Student Programming

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This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

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