SCHOOL OF PUBLIC HEALTH - BLOO (BL-SPHB-IUBLA)

The Indiana University (IU) School of Public Health-Bloomington (SPH-B) is dedicated to improving health and quality of life in Indiana and around the world through innovative research, education, and community engagement. Located on IU's flagship Bloomington campus, SPH-B brings together faculty, staff, and students across a broad range of public health disciplines to address today's most pressing health challenges. The School fosters a collaborative and inclusive environment that supports interdisciplinary scholarship, professional growth, and meaningful partnerships with communities and organizations locally, nationally, and globally.

The Associate Director of Development is a pivotal member of the IU School of Public Health-Bloomington (SPH-B) advancement team. Responsible for the planning and execution of stewardship and annual giving campaigns designed to increase participation, engagement, and annual giving donations among alumni, parents, friends, faculty, staff, and other constituents and supporters of Indiana University.

Department Specific Responsibilities

• Acts as the central point person for all SPH-B donor stewardship activities, ensuring every donor experiences the impact of their gift.
• Designs and executes the process for documenting scholarship fund use. Coordinates with student recipients to collect thank-you letters and reflections to report back to donors.
• Oversees the school's gift acknowledgment process, ensuring timely and personalized "thank you" communications from leadership, faculty, staff and students.
• Partners with the IU Foundation (IUF) Stewardship team to align school-specific efforts with university-wide donor recognition standards.
• Plans and participates in a variety of solicitation efforts for outright annual fund gifts from alumni, parents, friends, faculty, staff, and other constituents and supporters of the university via direct mail, email, phone, in person, and/or social media.
• Participates in fundraising outreach is generally focused on programming or funds/needs of the school or spanning multiple departments.
• Cultivates donor relationships through regular communications and outreach events; updates, maintains, and forwards prospective and current donor files and information to other development officers as necessary.
• Tracks progress toward goals, reporting or presenting figures on a regular basis to manager, team, and/or department/school representative.
• Creates and distributes compelling print and digital fundraising materials for each campaign; tracks cost, funds received, and metrics such as return on investment for solicitation and pledge to donation yield.
• Designs and executes mass-market annual giving efforts (direct mail, digital, and crowdfunding) in collaboration with IU Foundation Annual Giving.
• Serves as the school's lead for IU Day, coordinating digital strategy, matching gift challenges, and community engagement to maximize participation.
• Regularly takes on complex special projects, such as re-engaging lapsed donors, creating new annual fund campaigns, or developing and executing targeted events for potential donors.
• May participate in committees or strategy teams with department, school, campus, and/or Indiana University Foundation representatives and assists with setting short- and long-term annual giving strategy.
• Provides guidance to SPH-B departments, centers, and labs on best practices for engaging their specific alumni cohorts.

General Responsibilities

• Responsible for supporting the university's stewardship efforts to ensure adherence to donor intent of donated funds, proper donor acknowledgment/recognition, and reporting on how gifts are used.
• Individually follows up via phone or in-person with donors to provide updates on fund allocation and projects/initiatives pursued through funding and convey appreciation for the support of Indiana University. Assists Executive Director of Development in acknowledging donors for life by way of visits, providing information, handling thank you communications, and other forms of recognition.
• Through communications with donors and review of giving history reports, identifies potential donors to ongoing university campaigns and refers to the appropriate development staff for outreach.
• Generates and analyzes regular reports of donor activity; ensures that tracking and reporting of stewardship activities/data are timely, thorough, and transparent.
• Investigates and resolves claims of non-adherence to donor intent, escalating to manager as appropriate, taking care to preserve ongoing positive relationships with donors.
• Monitors Foundation accounts to ensure the integrity of funds against donor intent. Collaborates with departments/schools to standardize stewardship practices and share best practices.
• Provides an excellent donor experience through personalized customer service, active listening, inclusive language, and thoughtful and persuasive discussion, consistently upholding the integrity and mission of Indiana University.
• May take on special projects, such as developing suitable recognition plans tied to cultivation and solicitation strategies for market segments and designing targeted events for potential donors.
• Collaborate with IUF Stewardship team to ensure consistency of stewardship plans.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree in related field.

WORK EXPERIENCE

Required

• 2 years of experience in fundraising, sales, a higher education foundation, or related field.

Preferred

• 5 years of professional experience in higher education, sales, public relations, or alumni relations.
• A proven track record of individual gift solicitation is highly valued.

SKILLS

Required

• Proficient written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast-paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.
• Highly thorough and dependable.
• Demonstrates a high level of accuracy, even under pressure.

Preferred

• Exceptional ability to build rapport with a wide variety of stakeholders, from students to high-net-worth alumni.
• Elite verbal and written communication skills; ability to tell the SPH-B story in a compelling way.
• Strong project management skills, specifically the ability to juggle multiple stewardship deadlines (e.g., IU Day and annual scholarship reporting).
• Ability to leverage Customer Relationship Management (CRM) data to track donor interactions. Familiarity with IU systems (Crimson/Blackbaud, ETA, Workfront) is a plus.
• A self-starter motivated by hitting fundraising targets and engagement metric.

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Bloomington, Indiana

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Career Level: Career

FLSA: Exempt

Job Function: Development & Advancement

Job Family: Donor Relations & Stewardship

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This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

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