INDIANA INSTITUTE ON DISABILIT (UA-IIDC-IUBLA)

The Center for Behavior and Systems Innovation (CBSI), building upon the nationally recognized HANDS in Autism® model established in 2004, advances implementation of evidence-based practices through training, consultation, systems innovation, resource development, and community-engaged research. The Center builds "local capacity" by partnering with autistic individuals, families, educators, healthcare providers, employers, community organizations, and state agencies to improve outcomes across educational, healthcare, employment, justice, and community settings. Guided by the philosophy that evidence-based practices are "Essential for autism, beneficial for all," CBSI develops practical tools, professional learning opportunities, implementation supports, and resources that strengthen systems serving individuals with autism spectrum disorder (ASD), neurodevelopmental disabilities, behavioral health needs, and broader communities. Through interdisciplinary collaboration, implementation science, and responsive partnerships, the Center remains agile in addressing emerging community, statewide, national, and international needs while advancing Indiana University's (IU) missions of teaching, research, and service.

The Family and Community Liaison serves as a shared resource and team member across the Center for Behavior and Systems Innovation (CBSI) and the Indiana Resource Center for Autism (IRCA), bringing lived experience and community perspective to strengthen family engagement, resource navigation, and systems improvement efforts.

Department-Specific Responsibilities

• Works collaboratively with Licensed Social Workers, Training Specialists, Instructional Designers, Navigators, and interdisciplinary project teams.
• Helps individuals and families navigate complex service systems while informing the development of responsive resources, educational materials, and implementation supports.
• Elevates family voice and lived experience to improve partnerships, identify emerging community needs, and strengthen local capacity across Indiana and beyond.
• Serves as a liaison between individuals, families, community partners, and Center staff to strengthen communication, engagement, and access to supports.
• Provides peer-informed guidance, resource navigation, and systems support to individuals and families across the lifespan.
• Assists families in understanding available services, community resources, educational options, healthcare systems, transition planning, and evidence-based supports.
• Builds relationships with community organizations and stakeholder groups to improve coordination and awareness of available resources.
• Ensures lived experience perspectives are integrated into Center initiatives, educational resources, implementation efforts, and community partnerships.
• Gathers and communicates family feedback to inform continuous improvement of programs, services, resources, and implementation efforts.
• Identifies emerging needs, barriers, and opportunities experienced by individuals and families and collaborate with Center leadership to develop responsive solutions.
• Represents the Centers at community events, advisory groups, conferences, and outreach activities.
• Collaborates with Licensed Social Workers, Training Specialists, Instructional Designers, Navigators, and operational teams to develop and update family-centered resources, implementation tools, educational materials, and community supports.
• Assists with development and delivery of trainings, presentations, webinars, and family engagement initiatives.
• Reviews, organizes, and maintains family-facing resources to ensure materials remain current, accessible, culturally responsive, and reflective of lived experience.
• Supports development of resource registries and monitoring processes that facilitate timely updates and dissemination across both Centers.
• Maintains documentation of community interactions, resource requests, and outreach activities consistent with Center procedures.
• Participates in evaluation, quality improvement, and community feedback initiatives.
• Supports interdisciplinary projects, grant-funded initiatives, and strategic planning activities.
• Performs other duties as assigned in support of Center priorities and community engagement.

General Responsibilities

• Designs and implements educational outreach programs, workshops, and learning experiences for community audiences.
• Develops instructional materials, presentations, and educational resources that translate complex information into clear, accessible content.
• Builds and maintains relationships with community organizations and stakeholders; collaborates to identify educational needs and co-develop programming.
• Leads or coordinates educational sessions in various formats (in-person, virtual, hybrid); fosters engagement and effective learning environments.
• Assesses program effectiveness using feedback and learning outcomes; recommends and implements improvements to enhance impact and reach.
• Manages logistics, scheduling, and participant coordination; ensures programs align with university policies and accessibility standards.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree.

Preferred

• Bachelor's degree in social work, psychology, education, human services, public health, family studies, or disability studies.

WORK EXPERIENCE

Required

• 2 years in related field.

Preferred

• Experience navigating educational, healthcare, behavioral health, disability, waiver, vocational, transition, or community support systems.
• Experience supporting individuals and families through advocacy, resource navigation, care coordination, or peer support.
• Experience collaborating with interdisciplinary teams and community organizations.
• Experience facilitating family engagement, support groups, trainings, or community outreach.

LICENSES AND CERTIFICATES

Preferred

• Valid driver's license and ability to be insured by Indiana University upon date of hire.
• Relevant certifications in family support, peer support, community health, or care coordination.

SKILLS

Required

• Proficient written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.
• Highly thorough and dependable.
• Demonstrates a high level of accuracy, even under pressure.

Preferred

• Strong understanding of family-centered, strengths-based, and person-centered practices.
• Ability to build trusting relationships with individuals, families, professionals, and community partners.
• Excellent communication, listening, facilitation, and interpersonal skills.
• Knowledge of community resources and service systems across the lifespan.
• Ability to identify emerging family and community needs and communicate those needs to interdisciplinary teams.
• Strong organizational skills and ability to manage multiple priorities.
• Commitment to continuous learning and collaborative problem solving.
• Proficiency with Microsoft Office and virtual communication platforms.
• Values lived experience as an essential component of systems improvement.
• Demonstrates empathy, professionalism, and sound judgment.
• Ability to foster collaboration among families, professionals, and organizations.
• Ability to maintain confidentiality and uphold ethical standards.
• Ability to adapt to changing community needs while maintaining a positive, solution-focused approach.

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Bloomington, Indiana

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Career Level: Career

FLSA: Exempt

Job Function: General Administration

Job Family: Community Outreach

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This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

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Telephone: 812-856-1234