Director of University Program Development and Support (Project Management Specialist)
Administration, Customer Service
Bloomington, IN, USA
Posted on Nov 7, 2026
UNIV EFFECTIVENESS & ACRED (UA-UEA-IUBLA)
The Office of the Vice President for Student Success oversees Indiana University's (IU) commitment to fostering the educational, personal, and professional success of its students both during their time at IU and beyond.
By providing comprehensive oversight of IU's student success strategy, enrollment services, strategic initiatives, accreditation policies, institutional analytics, and IU Online, the office plays a pivotal role in advancing the university's core missions of teaching, research, and service, while continuously enhancing the student experience.
University Effectiveness and Accreditation (UEA)
UEA fosters academic excellence by guiding comprehensive accreditation processes, supporting faculty and administrators in their pursuit of continuous improvement, and celebrating faculty achievements.
The Director of University Program Development and Support administers university-level academic program approval and review processes, ensuring proposals are complete, properly reviewed, and ready for decision-making.
Department Specific Responsibilities
- Reviews Academic Program Proposal, Evaluation and Review (APPEAR) submissions and coordinates resolution of missing or inconsistent information.
- Tracks proposals through university and external approval processes.
- Chairs the Academic Leadership Council (ALC) Technical Committee and coordinates proposal review, agendas, materials, and follow-up.
- Prepares summaries and analyses for university academic leaders and communicates decisions and next steps.
- Coordinates with campus academic affairs offices and university partners on approval requirements and timelines.
- Maintains the university's professional licensure program inventory and coordinates annual campus updates.
- Manages ALC website content and publishes current guidance and resources.
- Uses AI, automation, and process analysis to improve operations while validating outputs and applying human judgment.
General Responsibilities
- Manages large projects of the most complex nature, from start to finish, ensuring on time completion within budget.
- Analyzes, tracks, forecasts, and reports on project metrics and shortfalls.
- Communicates ongoing changes in tasks, goals, or performance; supervises and trains project staff as needed.
- Develops and maintains project schedules, goals, and communication.
- Matrix manages teams to develop, evaluate, and revise project processes.
- Collaborates with other departments to ensure that project objectives are achieved within established time frames.
- Participates in client meetings, contract finalization, and development of requirements and specifications.
- Provides guidance and support to less experienced peers.
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
- Bachelor's degree in relevant field.
Preferred
- Master's degree in relevant field.
WORK EXPERIENCE
Required
- 5 years of relevant experience.
SKILLS
Required
- Ability to drive multiple projects to successful completion.
- Demonstrates project management skills.
- Proficient written and verbal communication skills.
- Excellent organizational skills.
- Excellent collaboration and team building skills.
- Demonstrates time management and priority setting skills.
- Highly thorough and dependable.
- Ability to lead/manage others.
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Bloomington Campus
This is an in-person position.
For full-time staff employees, Indiana University offers a wide array of benefits including:
- Comprehensive medical and dental insurance
- Health savings account with generous IU contributions
- Healthcare and dependent care flexible spending accounts
- Basic group life insurance paid by IU
- Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
- Base retirement plan with generous IU contributions, subject to vesting
- Voluntary supplemental retirement plan options
- Tuition subsidy for employees and family members taking IU courses
- 10 paid holidays plus a paid winter break each year
- Generous paid time off plans
- Paid leave for new parents and IU-sponsored volunteer events
- Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure.
Career Level: Advanced
FLSA: Exempt
Job Function: General Administration
Job Family: Project Management
Click here to learn more about Indiana University's Job Framework.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.
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Telephone: 812-856-1234