Business Operations Manager- Patient Flow

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People motivated to do their best every day. People who are always ready to apply themselves. As one of Indiana's largest employers, our vision is to lead the transformation of healthcare through quality, innovation, and education, and make Indiana one of the nation's healthiest states.

This is a fully onsite role at Bloomington Hospital supporting the South Region as it relates to patient flow. Hours are approximately 8AM-5PM Monday-Friday with some flexibility and the individual will need to be available for occasional evening and weekend rounding. This position supports the 24/7 command center, which manages patient transfers and discharges, the bed/desk team, and centralized dispatch team for police facilities. Previous experience in healthcare is strongly preferred.

Assists in the planning, directing and overall operation of business operations. Accountable for day-to-day operations of the department through implementation of strategy, policy, direction and action plans. Manages the ongoing analysis, development, and implementation of methods and systems to improve overall efficiency and effectiveness of services and functions. Accountable for driving preeminence throughout the assigned area. Preeminence is being acknowledged as a leader in quality, clinical care, education and research by your peers. Acts as a partner of the IU Health leadership team and participates in the strategic planning and the attainment of goals for area of responsibility.

As part of an award-winning hospital system, our part-time and full-time team members have access to a comprehensive benefits package, which includes, Competitive pay, Development opportunities, Tuition reimbursement, Matching 401k, Paid medical leave, and health, dental and vision insurance.

• Bachelor's Degree is required or equivalent years of experience.
• Requires 5-7 years of relevant experience.
• Requires experience in financial or business operations.
• Requires experience managing multiple complex projects involving multiple customers, interests and goals.
• Experience in Lean Six Sigma or other performance improvement methodologies is preferred.
• Requires knowledge of state and federal laws relative to assigned area.

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Anticipated requisition closing date: 09/01/2025

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.