LifeLine Communications Specialist Transport II
Indiana University Health
Marketing & Communications
Remote
Posted on Feb 21, 2026
LifeLine Communications Specialist Transport II
Job Description
Overview
FULL TIME, 3, 12 hour shifts, Indianapolis, IN
Works in dispatch/call center to help triage patients to the correct level of medical transport care, communicates with ground and flight crews, provides flight/ground following and communications, assists with quality improvement measures, helps coordinate daily resources and assists with a variety of short and long-term projects. Works collaboratively with others to deliver the safest and highest quality patient and family centered care possible during transport. Must have dispatch experience.
May require Certified Flight Communicator certification or equivalent training within 18 months of hire; Must maintain current certification by completing required continuing education courses.
• Requires successful completion of a dispatch orientation program upon hire.
• Requires a minimum of 3-5 years of relevant industry experience; EMT certification preferred.
• Dispatch experience required.
• Requires excellent communication skills; in-depth knowledge of communication equipment and technology; and knowledge of transport responsibilities in order to give and receive critical information accurately.
• Remains current and active in the profession and the medical transport industry.
• Completes clinical rotations or operational experiences as assigned and by the completion due date.
• Ability to type a minimum of 20-30 words per minute.
• Ability to work with computer programs such as MS Word, MS Excel, and our CAD system.
• Requires successful completion of a dispatch orientation program upon hire.
• Requires a minimum of 3-5 years of relevant industry experience; EMT certification preferred.
• Dispatch experience required.
• Requires excellent communication skills; in-depth knowledge of communication equipment and technology; and knowledge of transport responsibilities in order to give and receive critical information accurately.
• Remains current and active in the profession and the medical transport industry.
• Completes clinical rotations or operational experiences as assigned and by the completion due date.
• Ability to type a minimum of 20-30 words per minute.
• Ability to work with computer programs such as MS Word, MS Excel, and our CAD system.
We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.