Overview

We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, service with a purpose, are dedicated to supporting their team, and who seek excellence every day.

SCHEDULE

PART TIME *One day per week*

Friday: 8am-5pm

No weekends or holidays

WORK LOCATION

Spencer, IN

KEY RESPONSIBILITIES

• Display a positive reflection of the Indiana WIC program, both in the clinic and through community outreach activities, which may include local Farmers’ Market events and collaborations with healthcare providers, non-profit organizations, and other community partners.

•Develop working relationships with other staff and partnering community agencies.

•Maintain a compassionate clinic environment that supports the needs of the community.

•Support and promote breastfeeding as the normative infant feeding method within the clinic environment.

•Follow all policies and procedures of the Indiana WIC program.

•Schedule appointments using the Indiana WIC Management Information System (INWIC MIS).

•Assist applicants with the completion of intake documents.

•Screen WIC applicants for eligibility (identity, residency, and income) and document in the INWIC MIS.

•Offer the opportunity to register to vote and provide assistance to applicants and clients 17 years of age or older who are applying for benefits or are making an address change. Work with the local agency Voter Registration Coordinator in transmitting VRG-6 forms and filing VRG-9 forms.

•Provide written information to clients regarding Medicaid, agencies that provide Drug and Substance Abuse counseling, and other social service agencies.

•Provide and explain Ineligibility Notice to applicants found to be ineligible for the program.

•Issue WIC benefits and eWIC card as needed.

•Provide explanations of the WIC program including WIC approved foods and use of the eWIC card.

•Provide applicants/clients with appropriate program informational materials.

•Assist applicants/clients with downloading, registering for, and utilizing the INWIC Mobile App.

•[If applicable] Perform heights, weights, and hemoglobin measurements.

•Ensure confidentiality of applicant and client information in accordance with WIC federal regulation.

•Participate in in-service education and staff meetings.

•Attend off-site conferences and meetings as needed or required by the position.

•Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

REQUIREMENTS

• High School Diploma/GED required.

• Requires 0-3 years of relevant experience; health care setting a plus.

• Requires basic proficiency in MS office (Word, Excel, PowerPoint).

ADDITIONAL QUALIFICATIONS

• Clerical experience in maternal and child health or public health setting preferred.

• Present in the clinic during all clinic hours, up to the limit for full-time employees.

• Ability to work independently.

• Work effectively on a multidisciplinary team.

• Flexibility during periods of Program change.

• Effective communication, both orally and in writing.

• Ability to facilitate conversations with individuals to address their needs.

• Demonstrate professionalism in a manner consistent with legal and ethical standards including WIC federal regulation.

• Operate standard office and computer equipment.

• Utilize Indiana WIC communication services to appropriately serve WIC clients.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.