Specialist- Practice Operations, Lifeline Administration

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Lifeline Administration team in the role of Specialist- Practice Operations.

The Practice Operations Specialist will play a key role in invoicing, expense tracking, and financial operations, including monitoring budgets and practice targets, reviewing operational expenses, and supporting monthly audits. The Specialist will work closely with the Accounts Payable team and vendors to ensure accurate and timely processing of invoices, while also evaluating and supporting the implementation of operational policies, procedures, and projects.

Additional Responsibilities – Supports operational excellence by pulling and analyzing financial and operational data, maintaining accurate reports, and assisting leaders with dashboards and KPI summaries related to expenses and operational performance. Supports and contributes to practice‑level and system‑level projects, ensuring alignment with organizational goals. Provides operational awareness through collaboration with leaders and team members and supports follow‑through on action items related to engagement and process improvement initiatives. Partners with leadership to identify reporting insights and opportunities to improve operational efficiency, accuracy, and vendor management outcomes.

The ideal candidate is highly organized, detail‑oriented, comfortable working with financial data, and able to learn new systems and processes quickly in a fast‑paced operational environment. Candidate can work out of either our west Indianapolis or Bloomington location.

Key Relationships

Reports to: Director- Lifeline Administration

Candidate Qualifications

Candidates for the position will be evaluated according to the following criteria and competencies.

• Bachelor's degree required
• Minimum 2-4 years professional office experience (preferably healthcare related), and familiarity with health care organizations required. Masters of Health Administration or Masters of Business Administration may be accepted in lieu of experience.
• Accounting, Business, Management, Science or Health Administration concentration preferred.
• Experience using data to drive performance improvement, including data mining, data analytics, and maintaining or running operational dashboards strongly preferred.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.