Ivy Tech Community College is seeking a part-time Testing Services Assistant to support certification and academic exam administration. This position provides in-person and remote proctoring, assists with scheduling and documentation, and supports CNA and TEAS testing.

Position pays $16–$17/hour (depending on experience and skills), averages 20 hours per week (up to 25 during peak periods), requires Friday availability, and may include evening hours up to 7:00 PM. Current Ivy Tech students are not eligible for this position.

This position is responsible for the administration and documentation of a select number of certifications and all academic exams both on campus and remotely. Provide appropriate proctoring services for both Ivy Tech students and non-Ivy Tech candidates according to required protocols and guidelines. The position will work closely with the Testing Services Director to maintain currency (certified proctor) in skills and procedures.

Major Responsibilities:

• Provide certification, assessment, and remote exam administration according to designated proctor policies and procedures.
• Complete all required proctor and employee trainings and stay current with exam protocol changes.
• Become certified in virtual proctoring..
• Assist with scheduling testing center activity.
• Monitor the shared CNA calendar weekly. Create Testing Results Forms for the field proctors as needed. Communicate with the Statewide Ivy Tech CNA office to verify candidate’s eligibility for testing.
• Serve as the resident (or patient in bed) for Community Day Skills Testing. The resident will portray a patient in a long-term nursing facility and enact a scenario around a basic CNA skill under the direction of the field proctor.
• Set up and clean up the Skills room as needed on Community Days.
• Verify the eligibility of CNA candidates for testing, create the Testing Results Forms, and email reminders to candidates of testing appointments.
• Approve TEAS testing appointments and create testing slips for each candidate on the day of testing.
• Seat and monitor TEAS testers.
• Assist the Manager with assigned tasks that can be completed during slow proctoring periods.
• Assist in keeping the assessment and certification centers organized, clean, supplied and well maintained.
• Be willing to work flexible and expanded hours when the need arises and during heavy volume testing.

Other related or appropriate duties as required.

Minimum Qualifications:

• High School Diploma or equivalent - Due to access of testing materials, current Ivy Tech Community College students may not be considered for the position.
• Must demonstrate ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students, employees and clients in which every individual feels respected and valued.
• Must exhibit excellent interpersonal communication, telephone, and customer service skills.
• Must be able to organize and maintain accurate records for CNA, QMA, and TEAS candidates.
• Must be able to maintain confidentiality of records and information.
• A working knowledge of computers is essential.
• Excellent word processing and spreadsheet computing skills in Microsoft are required.
• Requires the ability to interpret and understand complex assessment instructions, to use problem solving techniques as they arise and to reason and make decisions.

Must have the ability to work a flexible schedule, including some Saturdays.

The above listed functions require various degrees of independence, judgement and discretion, and the ability to be mobile in the office and/or work area.

Preferred Qualifications: Associates Degree

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.