Icertis System Administrator

MANTECH seeks a motivated, career and customer-oriented Icertis System Administrator to join our team. This is a remote position.

Responsibilities include but are not limited to:

• Install system software, integrate with other systems, configure specific personalization's, and administer user accounts, roles, and permissions within Icertis
• Supporting contract template design, clause library configuration, and metadata management
• Performing day-to-day administration including system troubleshooting, support ticket management, and user training
• Monitoring system performance and proactively resolving technical issues
• Managing data imports/exports and supporting integration with enterprise systems such as ERP, CRM, and document repositories
• Participating in enhancement planning, user acceptance testing (UAT), and deployment coordination
• Creating and maintaining platform documentation, user guides, and training materials
• Collaborating with business stakeholders and technical teams to understand contract process requirements and propose solutions

Minimum Qualifications:

• 3+ years of experience administering Icertis or similar CLM platforms
• Familiarity with contract lifecycle processes and document management best practices
• Experience managing user permissions, workflows, and system configurations
• Ability to create and manage reports and dashboards within Icertis
• Strong problem-solving skills and attention to detail
• Excellent written and verbal communication skills

Preferred Qualifications:

• Bachelor’s degree in Information Systems, Business Administration, or related field
• Experience with Icertis integrations using APIs or connectors
• Knowledge of Agile or ITIL methodologies
• Prior experience supporting legal, procurement, or contract administration teams

Clearance Requirements:

• Must be a U.S. citizen be able to obtain and maintain a Public Trust prior to starting this position.

Physical Requirements:

• Must be able to be in a stationary position more than 50% of the time
• Constantly operates a computer and other office productivity machinery, such as a computer
• The person in this position frequently communicates with co-workers, management and clients, which may involve delivering presentations ad must be able to exchange accurate information in these situations
• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.