MANTECH seeks a motivated, career and customer-oriented Senior Telecommunications Engineering Specialist, Unified Communications to join our CASTLE-NET Program team. This is a remote position.

Be a part of an agile team to provide the U.S Army Corps of Engineers (USACE) OCIO/G-6 with agile, innovative, customer focused, and cost-effective integrated enterprise IT support services in support of the USACE vision of engineering solutions for the Nation’s toughest challenges.

Responsibilities include but are not limited to:

• Providing administrative, operational, and management support for the CASTLE-NET unified communications infrastructure, including voice and video conferencing systems.

• Leading a team to support current infrastructure systems, platforms, tools, and components while maintaining standardized setups.

• Assisting customers with virtual instruction on communication systems and installing and configuring handsets and video endpoints.

• Planning and leading major technology assignments while evaluating performance results to recommend changes affecting project success.

• Delivering world-class IT services and responsive customer support to exceed the expectations of USACE OCIO/G-6 IT end-users.

• Functioning as a technical expert across multiple project assignments and supervising staff to ensure technical requirements are met.

Minimum Qualifications:

• Bachelor’s degree in Telecommunications, IT, or a related field; or an Associate degree with 2+ years of experience; or 4+ years of relevant experience.

• 8+ years of experience in unified communications, with at least 3 years in a leadership role.

• Extensive knowledge of UC technologies such as VoIP, SIP, Microsoft Teams, and Cisco WebEx.

• Proficiency in installing and configuring telephony and video endpoints, network protocols, and security best practices.

• Must possess and maintain a 8140 IAT Level II certification.

Preferred Qualifications:

• Relevant certifications such as CCNP Collaboration or Microsoft Certified: Teams Administrator.

• Familiarity with the USACE IT environment, regulatory requirements, and data security best practices.

Clearance Requirements:

• Must possess a Secret security clearance prior to starting this position.

Physical Requirements:

• The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.