Join our team at Deaconess, where people matter, teamwork is valued, and there are opportunities to learn, grow, and build a rewarding career. In this role, you’ll lead multiple essential service departments and have the opportunity to make a visible impact on the patient experience, employee engagement, quality, and overall hospital operations.

We’re looking for a leader who brings energy, accountability, creativity, and a genuine passion for developing people. If you enjoy solving problems, building relationships, and finding better ways to do things, we’d love to have you on our team.

What You’ll Do

Lead and Develop People

• Provide leadership and oversight for Environmental Services, and Patient Transport operations, Team Leaders, and departmental team members.

• Recruit, interview, hire, onboard, train, coach, and develop team members to build a high-performing and engaged workforce.

• Create opportunities for employees to learn new skills, take on additional responsibilities, and grow their careers.

• Provide regular feedback, recognize accomplishments, address performance concerns, and support employee development and succession planning.

• Build strong working relationships across departments and serve as a collaborative partner to leaders throughout the hospital.

Make an Impact on the Patient Experience

• Direct daily operations to ensure our hospital and assigned facilities are clean, safe, sanitary, orderly, welcoming, and ready to serve our patients, families, and caregivers.

• Maintain high standards for Environmental Services, and Patient Transport while keeping the patient experience at the center of decision-making.

• Monitor department performance, employee productivity, patient throughput, and service quality, identifying opportunities to improve results.

• Walk the facilities regularly, engage with staff, and proactively identify opportunities to improve safety, cleanliness, efficiency, and the overall environment.

Lead with Innovation and Continuous Improvement

• Develop and implement policies, procedures, and service standards that support high-quality, efficient operations.

• Look for creative ways to improve processes, enhance the patient and employee experience, increase efficiency, and reduce costs.

• Establish clear expectations and accountability while giving team members the tools and support they need to succeed.

• Use data, feedback, and collaboration to identify challenges and implement meaningful improvements.

Manage Resources and Operations

• Develop and manage departmental operating, personnel, and capital budgets.

• Make thoughtful decisions regarding staffing, equipment, supplies, and resources to support department goals.

• Continuously evaluate operations to improve quality, utilization, efficiency, and cost-effectiveness.

• Ensure departments have the staffing, skills, equipment, and resources necessary to meet operational needs.

Ensure Safety and Regulatory Compliance

• Ensure departmental operations meet all applicable hospital, regulatory, accreditation, safety, and environmental requirements.

• Oversee the hospital’s waste management and recycling programs, including the proper handling and disposal of general, regulated, and hazardous waste.

• Maintain required documentation related to chemical spills, asbestos removal, and regulated and hazardous waste removal.

• Coordinate training for the hospital chemical spill response team.

• Monitor compliance and take appropriate action when opportunities for improvement are identified.

Collaborate and Lead Across the Organization

• Participate on hospital committees, teams, and initiatives that support short- and long-term organizational goals.

• Partner with leaders and staff across the organization to solve problems and improve hospital operations.

• Communicate departmental goals, progress, challenges, and results through meetings, reports, and other appropriate channels.

• Serve as a visible, approachable leader who builds trust and creates a positive team environment.

What We’re Looking For

We’re looking for someone who is:

• A strong people leader who enjoys developing and motivating others.

• A problem-solver who looks for opportunities rather than simply maintaining the status quo.

• Comfortable leading multiple teams and priorities in a fast-paced healthcare environment.

• Collaborative, approachable, and willing to roll up their sleeves and work alongside their team.

• Organized and accountable, with strong communication and decision-making skills.

• Passionate about creating a positive experience for patients, families, and employees.

• Interested in continued professional growth and developing their leadership career.

Education

• High School Diploma or GED — Required

• Associate’s Degree — Preferred

• Bachelor’s Degree — Preferred

Why Join Us?

At Deaconess, you’re more than a manager—you’re part of a team that makes a difference every day.

We believe great results start with great people. That’s why we’re committed to creating an environment where employees feel supported, recognized, and empowered to grow. You’ll have opportunities to develop your leadership skills, collaborate with talented teams, take on new challenges, and build a career within our organization.