Project Manager 1
Singota Solutions
This job is no longer accepting applications
See open jobs at Singota Solutions.See open jobs similar to "Project Manager 1" Indiana Uplands.Operations
Bloomington, IN, USA
Posted on May 9, 2024
JD032
Job title: Project Manager 1
Department: Client Services
Location: Bloomington, IN (Hybrid role: Remote but must be local in order to come onsite as needed)
Position Type: Full-time, 40 hours/week, exempt
General Description including Skills and Physical Activity Requirements:
Project Manager 1:
• Understand client needs, scope, plan, and prepare standard to complex project plans/proposals for all company service offerings.
• Own and drive from kick-off to completion the successful execution of multiple client projects for all company service offerings.
• Ensure alignment on project requirements and that services are delivered to clients right the first time, on-time, and on-budget, while minimizing risks.
• Motivate teams, manage, and appropriately prioritize workload across multiple clients, projects, and work activities to meet business commitments, deadlines, client expectations, and project goals.
• Maintain and build strong, trusted, client relationships, serving as a primary contact for clients.
• Establish and lead project communication internally and externally, including team meetings (kick-off, progress updates, closing) and other communication touch points, as necessary to coordinate and monitor project activities across all team members.
• Track project and client-driven performance metrics and use them to improve systems, processes, and customer service.
- Use Singota Solutions systems and standard project management techniques and tools to appropriately
identify, prioritize, and manage all aspects of multiple client projects for all company service offerings including:
o Tasks
o Scope
o Risks
o Action items
o Decisions
o Milestones
o Timelines
o Deliverables
o Change management
• Provide a customer experience that embodies the Singota culture of high trust, high accountability and high performing teams and promotes personalized, responsive, respectful, trusted, and transparent client interactions and issue resolution.
• Accurately invoice clients based on transactional volume and resource utilization.
• Co-host client visits.
• Safeguard and promote high client satisfaction/retention and appropriately direct client feedback.
• Forecast existing client demand for input into the Sales & Operations Planning process.
• Act as the voice of the client for internal operations, quality, and business planning.
• Comply with quality and safety management systems including requirements for documentation, training, system use, SOPs, processes and procedures.
• General support required of a company where everyone is expected to perform multiple tasks both inside and outside their department to meet the needs of the business
Requirements
Characteristics and skills required include:
• Independent and self-directed work ethic; good judgment and strong decision-making skills
• Excellent communication and presentation skills – oral and written. Ability to communicate effectively and professionally across various audiences and organizational levels.
• Unwavering personal integrity and accountability
• Positive and action-oriented; driven to continuously improve and willing to go the extra mile
• Excellent time management, organization skills, and ability to manage multiple priorities with high attention to detail.
• Quick to get up to speed, invigorated by challenges, and readily accepts change in a fast-paced, deadline driven, work environment
• Strong team orientation with ability to lead and influence others
• Commitment to sales, operations, quality, and exceptional customer service with an innate desire to succeed
• Strong business acumen, strategic, and analytical skills
• Ability to travel to client sites, conferences, and trade shows
• Ability to creatively problem solve, and resolve issues and conflicts
Work Experience & Education Requirements:
• Advanced degree (M.S. or Ph.D.) in pharmaceutical science, biology, chemistry, business management or engineering with at least 1+ years in a project management role in the pharmaceutical and/or biotechnology industry.
OR
• B.S. degree in pharmaceutical science, biology, chemistry, business management or engineering with at least 3+ years in a project management role in the pharmaceutical and/or biotechnology industry.
OR
• B.S. degree in pharmaceutical science, biology, chemistry, business management or engineering with at least 5+ years in a role in the pharmaceutical and/or biotechnology industry.
AND
• Demonstrated knowledge of the drug development process. Previous aseptic drug product manufacturing experience, preferred.
• Experience building customer relationships and business networks.
• Proficiency in Microsoft Office software suite
• Proficiency in project management techniques and tools/software, including MS Project
• Experience using ERP and CRM systems
Benefits
Singota Solutions is an Equal Opportunity Employer
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
This job is no longer accepting applications
See open jobs at Singota Solutions.See open jobs similar to "Project Manager 1" Indiana Uplands.