The HME CSR Triage will communicate with patient/customer or referral source to gather complete and accurate patient information, sending DWO’s to be signed when necessary and requesting additional documentation. You will also ensure compassionate and positive interactions with customers and employees.

Useful skills

• Ability to calculate figures and amounts such as discounts, interest and percentages.
• Computer knowledge, ability to use computer to enter, access or retrieve data. (i.e.: personal software, excel, internet, word processing …)
• Must be a team player
• Display on time attendance and dependability
• Demonstrates strong attention to detail
• Ability to prioritize and have good organizational skills
• Ability to learn software applications

Hours - Monday - Friday (8:00 a.m. - 5:00 p.m.)

We believe that offering a robust line of benefits supports our employee’s desire to have a more fulfilling career with WB. Our benefits ensures your ability to continuously grow, stay healthy, and keep a balance between work and home.

• Competitive Wages
• Health - HDHP and PPO Plans
• Telemedicine (Teledoc) -- $0 for Virtual Medical Visit, $20 for Virtual Dermatology Visit, and $35 for Virtual Mental Health Visit
• Dental
• Vision
• Infertility Treatment - Combined family maximum of $10,000 per lifetime
• Health Savings Account w/ Company Contribution - $500 Annually for Employee Only and $1,000 Annually for all other tiers (with the HDHP Plan only)
• Aflac Supplemental Plans - Life (Whole, Term, or Combination), Short Term Disability, Hospital Choice Plan, and Catastrophic Choices (Accident, Cancer, and Critical Illness)
• Paid Time-Off (PTO)(2 weeks of PTO per year at 40 hours working per week) - Accrues from Day 1 of employment
• Paid Time-Off (PTO) - New Full-Time Employees will receive 40 hours after 90 days of employment
• 6 Paid Holidays
• 1 Floating Holiday - after 90 days of employment
• 401k with Company Match - WB will match 100% for the first 3% and 50% for the next 2% that an employee contributes after 1 year of service and working a minimum of 1000 hours in a calendar year
• Employer Provided Life Insurance - $10,000 Benefit
• Christmas Club
• Daviess County YMCA - 10% Employee Discount
• Holiday World Fun Club Discount
• Employee Referral Bonus Program - $1,000 after 90 days of employment
• Annual Wellness Screening and Incentive
• Annual Fitness Reimbursement Program - Up to $100 annually
• Employee Discount - 30% Discount on Over the Counter Products

Do you believe the care you provide improves the lives of patients and customers? Williams Bros. Health Care Pharmacy is a family owned and operated company comprised of exceptional employees committed to providing outstanding customer service and exceeding expectations.

If you share these beliefs, don’t wait any longer to come join our team of caring and dedicated employees who demonstrate our core values of Customer Service, Team Work, Dedication and Respect in every aspect of their work.