Respiratory Support Coordinator - Full Time
Customer Service
Bloomington, IN, USA
Posted on Jun 25, 2026
The Respiratory Support Coordinator is responsible for communicating with patients/customers to gather, complete and compile accurate personal information. This person also communicates with physician's offices and/or referral sources to ensure the requirements of all billing aspects are met. You will set up appointments for the R.T. in your branch to see patients as needed for masks, new set ups and problems. It will be necessary to communicate problems and concerns, which may lead to inaccurate or untimely completion or reimbursement processing to supervisor/office manager. You will fit patients for Cpap masks as well as set patients up on Cpap machine and instruct on how to use. You will speak to the patient or family representative about their financial responsibility concerning their set up.
Skills:
- Be fully trained on Respiratory equipment.
- Set up of appointments/data entry.
- Communicates with patient/customer to gather complete and accurate personal/insurance information.
- Speak with patient /family on financial responsibility at setup.
- Verifies insurance eligibility for Medicare, Medicaid and 3rd party insurances.
- Communicates problems and concerns, which may lead to inaccurate or untimely completion or reimbursement processing to supervisor/office manager.
Store Hours: M-F (9:00 - 6:00 p.m.) (Negotiable)
We believe that offering a robust line of benefits supports our employee’s desire to have a more fulfilling career with WB. Our benefits ensure your ability to continuously grow, stay healthy, and keep a balance between work and home.
WB Benefits:
- Competitive Wages
- Health - HDHP and PPO Plans
- Telemedicine (Teledoc) -- $0 for Virtual Medical Visit, $0 for Virtual Dermatology Visit, and $0 for Virtual Mental Health Visit
- Dental
- Vision
- Infertility Treatment - Combined family maximum of $10,000 per lifetime
- Health Savings Account w/ Company Contribution - $500 Annually for Employee Only and $1,000 Annually for all other tiers (with the HDHP Plan only)
- Aflac Supplemental Plans - Life (Whole, Term, or Combination), Short Term Disability, Hospital Choice Plan, and Catastrophic Choices (Accident, Cancer, and Critical Illness)
- Paid Time-Off (PTO)(2 weeks of PTO per year at 40 hours working per week) - Accrues from Day 1 of employment
- 6 Paid Holidays
- 1 Floating Holiday - after 90 days of employment
- 401k with Company Match - WB will match 100% for the first 3% and 50% for the next 2% that an employee contributes after 1 year of service and working a minimum of 1000 hours in a calendar year
- Employer Provided Life Insurance - $10,000 Benefit
- Christmas Club
- Daviess County YMCA - 10% Employee Discount
- Holiday World Fun Club Discount
- Employee Referral Bonus Program - $1,000 after 90 days of employment
- Annual Wellness Screening and Incentive
- Annual Fitness Reimbursement Program - Up to $100 annually
- Employee Discount - 30% Discount on Over the Counter Products
Do you believe the care you provide improves the lives of patients and customers? Williams Bros. Health Care Pharmacy is a family owned and operated business comprised of exceptional employees committed to providing outstanding customer service and exceeding expectations.
If you share these beliefs, don’t wait any longer to come join our team of caring and dedicated employees who demonstrate our core values of Customer Service, Teamwork, Dedication and Respect in every aspect of their work.